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Acadian Ambulance Service Membership 2018 FAQ

  1. What is the cost of a membership?
    • $79.00 for a standard membership (individual or family)
    • $64.00 for a person with traditional Medicare and a supplemental policy
      • Policy information must be provided to qualify for the discounted membership.
      • Medicare HMOs do not qualify for the discount.
  2. What is the coverage period?
    • 9/1/2018 to 8/31/2019
  3. When is the deadline to join?
    • Friday, September 07, 2018
  4. Who can be covered under a family membership?
    • Applicant, spouse and eligible dependents
    • Common law couples or Domestic partners (together for at least 1 year) and eligible dependents
    • Eligible dependents are children up to 26 years of age
  5. Can I purchase a membership after the campaign has ended? Yes
    • Memberships can be purchased post membership campaign; however, we do not prorate and the effective date is the date the payment is received, through 8/31/2019.
  6. Will the cost be prorated depending on when I sign up for membership? No
    • Memberships are not prorated. The amount paid would not change and the coverage period would end on 8/31/2019
  7. Can I pay with a credit card? Yes
    • Over the phone with a $2.00 handling fee
    • Online at www.myacadian.com at no additional cost
  8. Where do I send my application?
    • Renewals:
      Membership Department
      PO Box 919285
      Dallas, TX 75391-9285
    • New Applicants:
      Acadian Ambulance Membership
      PO Box 91431
      Lafayette, La 70509
  9. What is the membership phone number?
    • Toll-free: 1.800.256.5646
    • Local: 337.521.3401
  10. Do I have to buy a membership if I have Medicaid?
    • Louisiana residents do not have to buy a membership to be transported, but are not considered members unless they purchase a membership.
    • Texas and Mississippi residents on Medicaid residents are not eligible to purchase a membership.
  11. What are the benefits of a membership?
    • Save 30% - Receive discounts on billed ambulance charges.
    • VIP Phone Line - Enjoy exclusive access to specialized customer service and billing assistance.
    • Savings Network - Save on thousands of discounted products and services from local and national businesses. *
    • Free Security Setup - Security system startup fee waived (a $99 value) by Acadian Total Security. **
    • Acadian On Call Medical Alert Systems - Save 10% on monthly monitoring rates of select systems designed to get the help you need, as fast as possible.

* This service is provided by a third party vendor. Offers and services are subject to change without notice. Acadian Ambulance Service is not an agent of Abenity, provides no warranties related to the services provided by Abenity and hereby disclaims any liability with regard thereto.

** With new activation through Acadian Total Security. Call for details.

Call us 24/7 for more information 1-800-256-JOIN (5646) or Join Now